Ross is the best! Communication all via email was prompt, effective and swift. He explained the whole process, gave me a great blue print to follow and has my website at top notch level for a great price. Excellent and professional in every way, I look forward to all the future websites I will hire him for. Business models should be build on Ross’s customer service and quality of work. I am recommending Ross to every person or business that mentions anything to do with web design!! Thanks very much Ross!